KAIZEN

Mapping Perfection

PROBLEM DOMAIN

TO ERR IS HUMAN…

They say it’s a human tendency to make mistakes. Well, yes, we do. But have you ever looked into the depth? Why do these mistakes happen? Lack of knowledge, bad decision making, poor communication there can be several reasons behind one error. That brings us to the problem’s challenges!

PROBLEM’S CHALLENGE

REDUCE HUMAN ERRORS
WOW! GREAT!!

Get one human who accepts mistakes?

LEARN FROM ERRORS
AWESOME! INTERESTING!!

Who knows what is right and what is wrong?

UNDERSTAND ERROR GRAVITY
HOW?

Are there ways to benchmark how big blunder one makes?

AIM FOR ERROR FREE FUTURE
SERIOUSLY?

Errors on any project, how can they be eliminated?

PROBLEM SOLUTION IDEA

Kaizen was established keeping in mind the concept of combining the Constitution of India and Maslow’s Hierarchy of needs.
They both are very different ideologies. But after brainstorming, we came up with the conclusion that they
perfectly blend to bring out the prominent problem solutions.

As we realized, SOPs and learning sheets have a proper structure, and they work abidingly. Like a country follows its constitution to have a systematic threshold, these rules and principles are followed. Enduring, they have a compiled knowledge we thought Maslow’s theories would pair with the constitution to motivate us towards self-improvement.

KNOWLEDGE MANAGEMENT SYSTEM

STEP 1

Collection of all SOPs and Checklists to repository

Easy accessibility of knowledge through key aspects like:

Business Unit
Department
Project Type
Equipment Type

STEP 5

Structuring the erros through extended documentation using tools like:

5 WHY Analysis
7 Steps of Scientific Methods
Ishikawa/Fish Bone Diagrams
CA/PA – Short and Long Term

STEP 2

Identify key contributors (HR Resource) like:

Error Reporting User
Department Head
Process Managers
Collaborators
Administrator
Business Excellence

STEP 6

Setting workflow and structure of information and knowledge flow.

STEP 3

Identification of core issue areas that need to be addressed. Example:

Efficiency
Productivity
Quality
Safety
Time etc.

STEP 7

Rewards and Recognition.

STEP 4

Standardizing error reporting through three different concepts.

Learning Sheet
Kaizen
Issue Resolving System

STEP 8

Setting a Business Excellence team to implement and execute the idea to its core with timely reviews and audits.

STEP 1

Collection of all SOPs and Checklists to repository

Easy accessibility of knowledge through key aspects like:

Business Unit
Department
Project Type
Equipment Type

STEP 2

Identify key contributors (HR Resource) like:

Error Reporting User
Department Head
Process Managers
Collaborators
Administrator
Business Excellence

STEP 3

Identification of core issue areas that need to be addressed. Example:

Efficiency
Productivity
Quality
Safety
Time etc.

STEP 4

Standardizing error reporting through three different concepts.

Learning Sheet
Kaizens
Customer Support
Issue Resolving System

STEP 5

Structuring the erros through extended documentation using tools like:

5 WHY Analysis
7 Steps of Scientific Methods
Fish Bone Diagrams/ Ishikawa
CA/PA – Short and Long Term

STEP 6

Setting workflow and structure of information and knowledge flow.

STEP 7

Rewards and Recognition.

STEP 8

Setting a Business Excellence team to implement and execute the idea to its core with timely reviews and audits.

PROBLEM SOLVING

  • What-How-Why or Why-How-What approach
  • Identify generalizations
  • Fact-Finding/No Assumptions
  • Never reinvent wheel unless required
  • Lesser is better/Don’t over complicate solutions
  • Theory of relativity and relative perception
  • Forward and Backward Thinking
  • Identifying Root Cause – 5 Why Analysis
  • Possible Solution
  • Cost to Benefit Analysis
  • Plan Implementation
  • Implement and Measure
  • Evaluate and Approve

THE CURRENT STATUS

We have already discussed the errors, the challenges, and the knowledge management system. Still, as mentioned above, the human tendency will not change. But at least when we have a learning sheet handy, the same mistakes will be avoided from repeating. Preferably, we will be prepared for many upcoming challenges.

Hence, with Kaizen insights, reduce the errors!

BRING YOUR BUSINESS TO LIFE

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BRING YOUR BUSINESS TO LIFE

Know More